I returned the video cameras I'd purchased and was going to place outside my house to spy on potential criminals with, like my neighbors. The instructions were written in broken English. I couldn't understand what the hell I was supposed to be doing with those cameras and, while reading the instruction manual and having flashbacks of my last unfavorable dealings with the Chinese over a pair of fake Ugg boots, I suddenly wanted my $205 dollars back, immediately. I submitted my request for a refund through Amazon and, as expected, I got an email wanting to know why I wanted my money back:
Sorry for the inconvenience caused by this.
> Did you feel difficult to setup it up? Here have a video of how to setup and set the remote viewing for your information:
Also, we can arrange our tech-support to contact to help you solve the problem you meet. Did you need our tech-support to help you ?
Yeah, no. I can't do business with a business that sends emails like this. If I can't understand you, we cannot communicate properly. And if we cannot communicate properly, someone will be misunderstood. And if one of us misunderstands the other, then I have no faith that my needs will be met, therefore, you aren't getting my money. Furthermore, if I suspect that you are operating in another country, I will assume that you can and will run off with my money leaving me high and dry with no legal leg to stand on. How can I force someone in China to give me my money back? Psht, I won't be waiting around for that answer, sorry.
If I happen to change my mind about installing surveillance cameras around my house I'll go buy them from Costco, instead. So my neighbors are safe from my wrath...for now.
Sorry for the inconvenience caused by this.
> Did you feel difficult to setup it up? Here have a video of how to setup and set the remote viewing for your information:
Also, we can arrange our tech-support to contact to help you solve the problem you meet. Did you need our tech-support to help you ?
Yeah, no. I can't do business with a business that sends emails like this. If I can't understand you, we cannot communicate properly. And if we cannot communicate properly, someone will be misunderstood. And if one of us misunderstands the other, then I have no faith that my needs will be met, therefore, you aren't getting my money. Furthermore, if I suspect that you are operating in another country, I will assume that you can and will run off with my money leaving me high and dry with no legal leg to stand on. How can I force someone in China to give me my money back? Psht, I won't be waiting around for that answer, sorry.
If I happen to change my mind about installing surveillance cameras around my house I'll go buy them from Costco, instead. So my neighbors are safe from my wrath...for now.